![]() Of course, you’ll also need the TeamViewer Universal add-on to get started. So have you tried the TeamViewer QuickSupport app on Android? If not, you can start right away by downloading it from the Play Store. The expanded support for the universal add-on is a welcome change that should make it easier for you to help your grandparents fix their smartphone issues. Thereafter, each device will have to either install a dedicated TeamViewer add-on for their manufacturer or the universal add-on that covers all devices with no dedicated add-on. To control Android phones remotely, both users will have to install the TeamViewer QuickSupport app on their respective handsets. Until now, the app only supported screen-sharing on most devices.īeing able to control a smartphone remotely is especially important during the current scenario when it would be inadvisable to visit relatives or friends to fix their devices. IMPORTANT: If a full version is running on the remote computer: the Windows logon rule must be enabled. In the drop-down field, set the authentication method to Windows. It has one concurrent connection and does not. Another notable change is that the QuickSupport app now offers the ability to fully control an Android device remotely. The TeamViewer authentication dialogue will open: 1. TeamViewer Remote Access Base allows 3 managed devices but its for 1 license. Some of the leading manufacturers supporting the TeamViewer API include Google (Pixel), Xiaomi, Oppo and more. Input the name (Any name or nickname will do) of the PC you will be controlling (This helps when you are handling several PCs at once) and then add the fixed password you will be using to control the SERVER PC.Īfter this, using the GUEST PC, you can simply input the Teamviewer ID, then typing in the password and you are done.According to the company, its universal add-on app now supports virtually all Android devices running 7.0 Nougat and above. ![]() Click on Connection and then on Setup Unattended Access. The next step is the one that solves the other half of the problem. You will get an email saying that you have been granted access to Teamviewer ID XXX-XXX-XXXĪt this moment you can now join with the normal random password. So first on the SERVER click on Grant Easy Access:Īnd input your GUEST Email and Password for your Teamviewer account. On the SERVER (The one you will control) you will need to enable Grant Easy Access and Setup Unattended Access. ![]() You have signed in with your teamviewer account on the GUEST PC. Problem is when I connect and Teamviewer and it shows the preview screen in portrait, which is correct and the GUI in portrait also correct, for some reason the Android GUI has been flipped 90 degrees> as you see in my image. You need a teamviewer account for this to work correctly. So I installed Teamviewer on the PC and the Teamviewer Host App on the Android. The steps using Teamviewer 12 (And I will guess future versions) are the following assuming that: It also changed radically on Teamviewer 12. ![]() My solution (Done with Teamviewer 12 as of the time of this answer) relied mostly on the server (The one I wanted to control) and very little with the guest (The one that will have all the mighty power of the universe!). Well it just so happened I was having the SAME EXACT issue. ![]()
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